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Important Information and Policies

In Sociedad Mexicana de Parrilleros we know the importance of the experience we give in our workshops. Please consider this information to enjoy our workshops for your comfort, security and enjoying at best your time in the workshop.


PUNCTUALITY

Punctuality is very important. We ask you to be 15 minutes prior to the beginning of the workshop so you can registry.


FOOD AND BEVERAGES

It's in the house, you don't have to bring utensils, food or beverage, it's all inclusive.


CLOTHING

It's important to wear comfortable clothes and closed footwear, since you're around fire and smoke.


PHOTOS AND VIDEOS

During the workshop you can take pictures and videos and share them on your social media with the hashtags #FireUnitesUS #SMPWorkshops #SoyParrilleroMX


CANCELLATION

Remind that if you need to cancel your attendance to the workshop, you should notify us at least 32 hours in advance in a schedule from Monday to Friday 9 a.m to 6 p.m.


WORKSHOP CANCELLATION POLICY

Click to verify information. What do I do if I can't attend my workshop?


CHANGES AND CANCELLATIONS

Our policies don't allow acquired workshops by the customer nor refund of the same. However, if you can't attend, you can trespass your registration to someone else or choose another available workshop. This has to be done up to 24 hours before the corresponding workshop via telephone or email in our 9 a.m. to 6 p.m. schedule. In case you choose another workshop and it has a superior monetary value compared to the one you bought, you should cover the difference. 

After this established period of time, we can't make changes and there will not be a refund.

I want to change or trespass my workshop, what can I do?


Reschedule a new date

You can use the paid balance in another scheduled workshop. You have three months to confirm your attendance to another scheduled workshop, which you can see at the SMP Workshop section in our webpage www.soyparrillero.mx

After this established period of time, we can't make changes and there will not be a refund. To re-schedule, you must answer your confirmation email requesting your new workshop and wait for our confirmation. No refunds. The change of date will be subject to availability of places in the workshop you wish to reschedule.

Please note that even though you have up to three months to confirm your attendance to another workshop, in case you want to reschedule a workshop you have already purchased, you must let us know no more than 24 hours prior to the worksop you purchased in a schedule of Monday through Friday from 9 a.m. to 6 p.m.. This way, we have the opportunity to open a place in that course.

I want to attend a more expensive workshop.


PAY THE DIFFERENCE

In case the workshop you wish to reschedule is more expensive, the difference must be paid at least one week before the workshop by electronic transfer to the SMP account. The change of date will be subject to availability of places in the course you wish to reschedule.

Transfer my place in the workshop.

You can transfer your place in the workshop you purchased to any person of your choice, you just have to notify this change up to 24 hours before the corresponding workshop on Monday through Friday from 9 a.m. to 6 p.m. In case you notify us of the transfer after the aforementioned period, your place in the course will still be available but cannot be transferred to a third party. If you do not attend the course, there will be no refund.

I have more questions.


FAQ's

How is the dynamic of the workshops?

There are several tables with up to 8 people, the participants are in charge of the preparations of each recipe guided by the Grill Expert, who is in charge of the theoretical explanation and practical guide for each time.


Do I have to have experience to take a workshop?

No, you don't need experience to take our grill workshops, you will learn from the basics, from lighting the charcoal to the characteristics of each cut, anatomy of beef and pork, grilling techniques and meat terms.


Do I have to bring anything to the workshop?

No, you don't need to bring anything, we will take care of everything, you just need to be on time.


Can I buy the workshop for someone else?

Yes, you can give this workshop as a gift, you can contact us here to provide us with the information of the person who will attend.


Can minors attend?

Yes, they can attend from 15 years of age accompanied by an adult, remember that during the workshop you will be handling charcoal and knives. It is necessary to sign a responsibility document when registering for the course.